Privacy Policy

Balrose Trading LLC provides B2B lead handling and appointment coordination for U.S.-based service businesses. This policy explains how we handle personal data.

What we collect

We may collect business contact details provided to us, including:

• Name and business role
• Business email address
• Business phone number
• Inquiry details and scheduling preferences

Why we collect it

• Respond to business inquiries
• Coordinate informational/transactional messages about appointments
• Confirm or adjust meeting times
• Maintain records of communications related to the services

Messaging and consent

• Messages are informational or transactional (appointment coordination, confirmations, follow-ups).
• Messages are sent only to business contacts provided or approved by our clients.
• Recipients can opt out at any time by replying STOP; opt-outs are honored promptly.
• No promotional or mass consumer SMS is sent.

Data sharing

• We do not sell or rent data.
• We may share data with service providers necessary to deliver our services (e.g., messaging platforms, scheduling tools), under appropriate confidentiality and data handling terms.
• We do not use purchased or rented contact lists.

Data retention

We retain data only as needed to provide services, meet legal requirements, or fulfill client instructions.

Contact

For privacy requests or questions, contact us at info@balrosetrading.com.